Bridge healthcare access and caregiving management
Navigating healthcare and managing caregiving tasks is a contemporary challenge. Motivated by a personal experience within my grandmother's caregiver team, this project aims to efficiently manage caregiving tasks and prevent incidents like inadequate care, providing a comprehensive solution for a smoother caregiving experience.
CLIENT
BACKGROUND INFO
DoctorNow Home
DoctorNow Home, a Hong Kong-based telehealth service, is dedicated to offering convenient healthcare access, particularly for caregivers and the community. The mobile app facilitates video consultations with registered General Practitioners, medication delivery, doorstep medical services, and a caregiving task management platform.
Role
UX/UI Designer
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User research
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User flows
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App design
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Prototyping
Team
Me
Timeline
16 weeks
OVERVIEW
The Ask
DoctorNow Home needed a mobile app that could seamlessly connect users to healthcare services and facilitate efficient caregiving task management. The challenge was to create a user-friendly interface that would cater to the needs of both caregivers and care recipients, making it easy for them to access medical consultations and manage caregiving tasks through the app.
✨ Interesting fact
This was a school-project-turned-into-real-life product. I was approached by DoctorNow team after they’ve discovered my mock project online and saw its potential in providing the perfect solution and enhancement to their existing doorstep services.